If you have tried searching for your school, but no results are showing at all, then this will be down to filtering within the school:


1. In order to gain access for AlfieCloud and SIMS-Sync you will need to ensure that alfiecloud.com and ALL sub-domains are whitelisted through any filtering software (ie. Proxy, Firewalls, Smart filtering)


Access will need to be granted for both HTTP and HTTPS (secure).


No specific ports should need to be identified.


You can check that everything has been whitelisted by using our System Checker

2. Please ensure that DOM Storage is enabled on your selected browser:


Enable DOM Storage on Internet Explore

Internet Options > Advanced > Enable DOM-Storage



If you can locate other schools but cannot find your school then please contact support@alfiesoft.com with the Name, Address and Contact details for your school and we will add these to our database.