First Launch
Launch Facility-Sync using the Desktop icon or Start | All Programs | Alfiesoft | Facility-Sync

Proxy Settings
Go to the Proxy Settings tab. You may need to input Proxy Settings manually if you have a proxy server which Facility-Sync has not automatically detected.

If your Proxy Server supports NTLM, Negotiate or Kerberos-based authentication you can tick Use Default Credentials to use the Windows Domain, Username and Password of the user running Facility-Sync.

If your Proxy Server does not support NTLM, Negotiate or Kerberos-based authentication you will need to enter the Domain, Proxy Username and Proxy Password manually.

To check you have the entered the correct details, click on Test.

Alfie Account Setup
Go to the Alfie Setup tab.

Input the Alfie Username and Alfie Password provided for the Alfiesoft Administrator. If you are not in possession of an Administrator account, please contact or call 08456 171 500.

Input your schools LA and DCSF and click Select School. If you are not in possession of your LA and DCSF or the incorrect school has been located, please contact or call 08456 171 500.

Click Test Account.

If you get a Green light all of your settings are okay.

If you receive a message stating your Alfie Account is incorrect, please check your Username and Password.

If you receive the following message your WSDL Settings will need changing.

Go to the WDSL Address input field and insert:


Click Test WSDL. You should now receive a message confirming the WSDL Address is correct.

Click Test Account and you should now receive a Green light.

Schedule Task Settings
Go to the Schedule tab.

A Run Daily time is randomly selected for you, or you can select a time period that is more appropriate. Typical school hours are omitted so that the scheduled task does not interfere with the day-to-day running of Facility.

Input the Windows Username and Windows Password of the Windows user account that has sufficient privileges to run the scheduled task - this is typically an account that is already being used for the Facility data overnight backup or synchronisation with your VLE.

Click Run Now. This will upload the first data set. Please note, at peak times, when there are large amounts of data present, the initial import can take several minutes.

Go to the Log tab to monitor data upload progress.

The data upload is completed when you see the message Test complete for [Your School Name] [Date] [Time]. To update the log, click Refresh.

Once completed, return to the Schedule tab.

If you need to synchronise data immediately, click Run Now.

To set the Scheduled Task within Windows, click Start.

IMPORTANT NOTE: If Schedule Task is not set to Start, it will not run the synchronisation process as planned.