First Launch

Launch SIMS-Sync using the Desktop icon or Start | All Programs | Alfiesoft | SIMS-Sync

IMPORTANT NOTE: If you are notified of a failure to connect to the internet when starting SIMS-Sync, you will most likely need to configure your proxy settings - see Proxy Settings.

Proxy Settings
Go to the Proxy Settings tab. You may need to input Proxy Settings manually if you have a proxy server which SIMS-Sync has not automatically detected.


If your Proxy Server supports NTLM, Negotiate or Kerberos-based authentication you can tick Use Default Credentials to use the Windows Domain, Username and Password of the user running SIMS-Sync.

If your Proxy Server does not support NTLM, Negotiate or Kerberos-based authentication you will need to enter the Domain, Proxy Username and Proxy Password manually.

To check you have the entered the correct details, click on Test.

Adding Schools
In most circumstances, you will only add one school. However, if you are an LA-wide service provider, you can add multiple schools that reside on the same SIMS server.

Go to the Schools ta


Click Add and you will be taken to a new dialog showing your SIMS Config.

Click Auto-detect to have SIMS-Sync attempt to find your details automatically from SIMS. If SIMS-Sync cannot detect your details, input your SIMS Server and Database manually.


Input the SIMS Username and SIMS Password (as created in SIMS Configuration - SIMS Account).

IMPORTANT NOTE: This account MUST have data extraction privileges, or the data synchronisation will fail. You may also use the SIMS Data Manager username and password.

Go to the Account tab.


Input the Username (Email address) and Password provided for the Alfiesoft Administrator (IT Contact supplied for the school). If you are not in possession of an Administrator account, please contact or call 08456 171 500.

Click Auto-Detect to pull your school LA and DCSF data from SIMS. You can input these fields manually if you know them, then click Select School.

Check that the correct school has been chosen. If the correct school has not been chosen, please contact or call 08456 171 500.

Click Validate All.

If you have forgotten your password enter your email address, ensure the LA, DCSF and School are selected and click on Reset Password. You will be sent an email with further instructions.

Click OK to return to the Schools tab.

Click Test all.


Green light means the school is okay.

Amber light means the calls were successful but the schools data pulled from SIMS does not match the school data associated with the Alfie account selected.

Select the school and click Edit. Go to the Account tab and check the details. If they all appear correct, please contact or call 08456 171 500.

Red light means one or more calls are failing.

Check your Proxy Settings, SIMS Config and Account details. If they all appear correct, you will need to send us a copy of the log files - see Maintenance - Checking for Errors.

Schedule Task Settings
Go to the Schedule tab.

A Run Daily time is randomly selected for you, or you can select a time period that is more appropriate. Typical school hours are omitted so that the scheduled task does not interfere with the day-to-day running of SIMS.


Input the Windows Username and Windows Password of the Windows user account that has sufficient privileges to run the scheduled task - this is typically an account that is already being used for the SIMS data overnight backup or synchronisation with your VLE.

Click Run Now. This will upload the first data set. Please note, at peak times, when there are large amounts of data present, the initial import can take several minutes.

Go to the Log tab to monitor data upload progress.


The data upload is completed when you see the message Tasks complete for [Your School Name] [Date] [Time]. To update the log, click Refresh.

Once completed, return to the Schedule tab.


If you need to synchronise data immediately, click Run Now.

To set the Scheduled Task within Windows, click Start.

IMPORTANT NOTE: If Schedule Task is not set to Start, it will not run the synchronisation process as planned.